We do not authorize returns of cut fabric yardage. We do accept returns on fabric panels, cloth book panels, notions, books and patterns. Fabrics panels and cloth book panels cannot be altered in any way. Notions, books and patterns cannot be altered in any way and must be returned in the original packaging.
Returns are authorized if the fabric received was damaged in shipping or if the incorrect product was shipped.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
If a refund is granted an in-store credit will be issued to the customer. We are an internet-based business and do not have the capabilities of accessing your credit cards.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: The Quilted Nursery, 611 Woodworth Ave, Missoula MT 59801, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
To return your product, you should mail your product to: The Quilted Nursery, 611 Woodworth Ave, Missoula MT 59801, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.